The Frequently Asked Questions information page is where you will find answers to general, commonly asked questions.
Frequently Asked Questions
Q: Am I correct that Cedar has no local office and no way to speak with one of their representatives other than by e-mail?
A: Cedar has office space in Biltmore Park, homeowners can contact Sandra Carlton by e-mail or phone and leave a voicemail. You can schedule a time to meet face to face if requested. If you need to contact Sandra, you can do so by emailing: Support@mycmg.com
Q: Is there a Board audit planned?
A: Yes, there is a review audit scheduled for this year. A full audit will take place in 2020. The reason for this is cost. A full audit will be costly and and needs to be budgeted for. So with that being said it will be in the 2020 budget. There will be a review audit every year, and a full audit every 5 years.
Q: Who is responsible for mowing the Berm between Rugby Rd and North River Road?
A: Homeowners who live on North Rugby Road are responsible for maintaining the portion of the berm that falls within their property lines. For most homeowners, this is approximately 10′ from Rugby Road.
The Department of Transportation is responsible for approx. 3′ from the road, however, they will generally mow any area not maintained by the homeowner to the maximum reach of their articulating bush-hog equipment.
